A telephone conference call is an example of which type of communications?

2011

A telephone conference call is an example of which type of communications?

Answer: B. same time / different placeConcept: any communication setting is classified on two independent axes. The time axis asks whether the participants take part at the very same moment…

  1. A.

    same time / same place

  2. B.

    same time / different place

  3. C.

    different time / different place

  4. D.

    different time / same place

Show answer & explanation

Correct answer: B

Concept: any communication setting is classified on two independent axes. The time axis asks whether the participants take part at the very same moment (synchronous) or each at a moment of their own choosing (asynchronous). The place axis asks whether they share one physical location (co-located) or sit in separate locations (distributed). Crossing the two axes gives the familiar four-cell time/place matrix of communication.

Applying the two axes to a telephone conference call:

  1. Time axis: everyone is joined to one live call and speaks and listens as the discussion happens, so the participation is simultaneous — the same time.

  2. Place axis: each participant dials in from wherever they are — separate rooms, offices, cities or countries — so no shared physical location is needed — a different place.

  3. Read the cell where the two axes meet: same time combined with different place, that is, the synchronous distributed cell of the matrix.

Cross-check against all four cells of the matrix:

Time / place

Category

Typical example

same time / same place

synchronous, co-located

a face-to-face meeting held in one room

same time / different place

synchronous, distributed

a telephone or video conference call, live chat

different time / same place

asynchronous, co-located

a shared notice board, a shift-handover logbook

different time / different place

asynchronous, distributed

email, a discussion forum, a wiki

Only the cell that combines the same time with a different place keeps the participants simultaneous while allowing them to be physically apart, so a telephone conference call is an example of same time / different place communication.

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