Direction: The question consists of four statements labeled (A), (B), (C), and…
2025
Direction: The question consists of four statements labeled (A), (B), (C), and (D) which when logically ordered form a coherent passage. Choose the option that represents the most logical order.
(A) Against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues(B) The fact that superior service can generate a competitive advantage for a company does not(C) Mean that every attempt at improving service will create such an advantage(D) Investments in service, like those in production and distribution, must be balanced
- A.
ABCD
- B.
BCDA
- C.
DCBA
- D.
CBDA
Attempted by 23 students.
Show answer & explanation
Correct answer: B
Correct sequence (read the sentences in this order):
The fact that superior service can generate a competitive advantage for a company does not
Mean that every attempt at improving service will create such an advantage
Investments in service, like those in production and distribution, must be balanced
Against other types of investments on the basis of direct, tangible benefits such as cost reduction and increased revenues
Why this order works:
The first sentence introduces a general claim about superior service generating competitive advantage.
The next sentence completes that claim by qualifying it: not every attempt to improve service will necessarily produce the advantage.
The third sentence draws the practical conclusion that service investments must be balanced with other areas.
The final sentence specifies what to balance service investments against (other investments judged by direct, tangible benefits).
This ordering yields a clear progression from claim to qualification to recommendation and clarification, so it is the correct arrangement of the sentences.