Which of the following is NOT a key driver of e-business?

A “key driver” of e-business is an internal, organisational-level force that pushes a firm to adopt and invest in electronic ways of doing business. Standard e-business frameworks group these drivers into a small, well-defined set: commercial benefit (cost and efficiency gains), a workforce that is skilled and committed to using the new technology, and the changing requirements of customers and suppliers who increasingly expect to transact online.

Checking each option against this framework: commercial benefits, a skilled and committed workforce, and the requirements of customers and suppliers are each a named, standard driver of e-business adoption — all three push a firm toward e-business. Supplementary workforce (simply having extra staff on hand) is not part of this recognised driver set at all; it describes headcount, not a strategic or technological push toward e-business.

• Skilled and committed workforce (a genuine driver) is about the QUALITY and willingness of staff to learn and use new technology.

• Supplementary workforce is only about HAVING MORE staff on hand — a headcount fact with no established link to e-business adoption in standard frameworks.

So the option that is NOT a key driver of e-business is supplementary workforce.