In each question below is given a statement followed by two courses of action…
2024
In each question below is given a statement followed by two courses of action numbered I and II. You have to assume everything in the statement to be true and on the basis of the information given in the statement, decide which of the suggested courses of action logically follow(s) for pursuing
Statement:
The car dealer found that there was a tremendous response for the new XYZ's car-booking with long queues of people complaining about the duration of business hours and arrangements.
Courses of Action:
People should make their arrangement of lunch and snacks while going for car XYZ's booking and be ready to spend several hours.
Arrangement should be made for more booking desks and increased business hours to serve more people in less time.
- A.
Only I follows
- B.
Only II follows
- C.
Either I or II follows
- D.
Neither I nor II follows
Attempted by 180 students.
Show answer & explanation
Correct answer: B
Conclusion: Only the course that recommends arranging more booking desks and increasing business hours follows.
It directly addresses the problem of long queues by increasing service capacity, which reduces waiting time.
It is a feasible corrective action the dealer can implement (more desks, more staff, longer hours).
It targets the cause (insufficient service capacity) rather than shifting responsibility to customers.
The suggestion that customers should make their own arrangements for lunch and be ready to wait does not logically follow because it places the burden on customers and does not remedy the capacity problem.
Therefore, only the recommendation to provide more booking desks and increase business hours follows.