In each question below, a statement is followed by two courses of action…
2021
In each question below, a statement is followed by two courses of action numbered I and II. Assume the statement to be true. Based only on the information given, decide which course or courses of action logically follow.
Statement
A car dealer received a tremendous response to bookings for the new XYZ car. Long queues formed, and people complained about the limited business hours and the booking arrangements.
Courses of Action
I. People going to book the XYZ car should arrange their own lunch and snacks and be prepared to spend several hours.
II. The dealer should arrange more booking desks and extend business hours so that more people can be served in less time.
Answer: B. Only II follows — Concept A course of action should be practical, feasible, and directly aimed at the problem stated. It should reduce the cause or effect of the problem…
- A.
Only I follows
- B.
Only II follows
- C.
Either I or II follows
- D.
Neither I nor II follows
Attempted by 8 students.
Show answer & explanation
Correct answer: B
Concept
A course of action should be practical, feasible, and directly aimed at the problem stated.
It should reduce the cause or effect of the problem through steps that the responsible party can reasonably take; merely shifting the burden to affected people is not an effective remedy.
Application
Course I asks customers to carry food and accept a wait of several hours. This accommodates the inconvenience but does not reduce the queues, improve the arrangements, or address the limited business hours.
Course II proposes more booking desks and longer business hours. Both measures increase booking capacity and directly address the long queues and complaints.
Contrast
Only I follows: this relies on a measure that leaves the dealer-side problem unchanged.
Either I or II follows: the two courses are not equally effective alternatives because only one addresses the stated cause.
Neither I nor II follows: this overlooks the direct operational remedy proposed in Course II.
Result
Therefore, only Course II follows.