Given below are two statements: Statement I: Much of non-verbal communication…

2023

Given below are two statements:

Statement I: Much of non-verbal communication is based on arbitrary use of symbols by different cultures.

Statement II: A great amount of non-verbal communication is iconic and possibly understood universally.

In the light of the above statements, choose the most appropriate answer from the options given below:

Answer: A. Both Statement I and Statement II are correctConceptNon-verbal signs can acquire meaning in more than one way. Symbols are conventional when their meaning is learned within a culture; signs are iconic…

  1. A.

    Both Statement I and Statement II are correct

  2. B.

    Both Statement I and Statement II are incorrect

  3. C.

    Statement I is correct but Statement II is incorrect

  4. D.

    Statement I is incorrect but Statement II is correct

Show answer & explanation

Correct answer: A

Concept

Non-verbal signs can acquire meaning in more than one way. Symbols are conventional when their meaning is learned within a culture; signs are iconic when their form resembles what they convey. Some basic facial expressions may therefore be broadly recognized across cultures.

Application

Statement I describes cultural convention: a head movement can mean agreement in one culture and disagreement in another. Statement II describes iconicity and possible universality: basic facial expressions for emotions such as joy, fear, anger, disgust, sadness, and surprise have recognizable forms across many cultures.

Contrast

  • Both statements correct combines the conventional and iconic mechanisms.

  • Both statements incorrect excludes both documented mechanisms.

  • Statement I correct and Statement II incorrect excludes the cross-cultural iconic mechanism.

  • Statement I incorrect and Statement II correct excludes the culture-specific conventional mechanism.

Cross-check

The two statements are complementary, not contradictory: non-verbal communication includes culture-specific arbitrary symbols as well as iconic cues that may be understood across cultures.

Result

Both Statement I and Statement II are correct.

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