The term 'Grape-vine communication' refers to:
2018
The term 'Grape-vine communication' refers to:
- A.
formal communication
- B.
informal communication
- C.
advertisement and publicity
- D.
selective perception
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Correct answer: B
Key characteristics:
Fast and informal transmission of information, often without verification.
Crosses formal hierarchical lines; not controlled or authorized by management.
Can be inaccurate or distorted, but also useful for quickly spreading information and sensing employee sentiment.
Why the other choices are incorrect: Formal communication: This uses official channels, documented messages, and prescribed procedures—unlike the informal grapevine.
Advertisement and publicity: These are deliberate, organized promotional activities, not spontaneous informal exchanges among employees.
Selective perception: This is a mental process of how people interpret messages, not a type of communication network.
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