Statement: The car dealer found that there was a tremendous response for the…
2023
Statement: The car dealer found that there was a tremendous response for the new XYZ's car-booking with long queues of people complaining about the duration of business hours and arrangements.
Courses of Action:
1. People should make their arrangement of lunch and snacks while going for car XYZ's booking and be ready to spend several hours.
2. Arrangement should be made for more booking desks and increased business hours to serve more people in less time.
- A.
Only I follows
- B.
Only II follows
- C.
Either I or II follows
- D.
Neither I nor II follows
Attempted by 1 students.
Show answer & explanation
Correct answer: B
In "Courses of Action" reasoning items, a course of action is valid only when it is a practical, immediate step that follows directly from the stated problem and addresses its root cause — a step that merely asks the affected party to adjust to the problem, or one that does not act on the actual cause, does not qualify.
Applying this test to the two suggested courses:
Course I asks customers to arrange their own food and be ready to spend hours waiting. This does not touch the dealer's shortage of booking capacity at all; it only asks people to tolerate the delay, so it fails the "addresses the root cause" test.
Course II increases the number of booking desks and extends business hours. This directly expands the dealer's capacity to process the crowd, shortening both the queue and the wait — exactly the fix the complaint calls for.
Checking each course against the validity test — practical, root-cause-addressing, and a reasonable response to the stated facts — Course II passes on all three counts, while Course I does not act on the dealer's side at all. So the combination cannot be "either" (which would treat both as equally valid), "neither" (which would dismiss Course II's genuine fix), or "only I" (which fails validity).
Hence, only Course II follows.