Some people believe that “what gets measured, improves”. Some others believe…
2022
Some people believe that “what gets measured, improves”. Some others believe that “what gets measured, gets gamed”. One possible reason for the difference in the beliefs is the work culture in organizations. In organizations with good work culture, metrics help improve outcomes. However, the same metrics are counterproductive in organizations with poor work culture.
Which one of the following is the CORRECT logical inference based on the information in the above passage?
- A.
Metrics are useful in organizations with poor work culture
- B.
Metrics are useful in organizations with good work culture
- C.
Metrics are always counterproductive in organizations with good work culture
- D.
Metrics are never useful in organizations with good work culture
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Correct answer: B
Answer: Metrics are useful in organizations with good work culture.
Reasoning:
The passage states that in organizations with good work culture, metrics help improve outcomes.
It also states that in organizations with poor work culture the same metrics are counterproductive.
From these statements, the correct inference is that metrics are useful when the work culture is good, because the passage explicitly links usefulness to good work culture.
Why the other choices are incorrect:
Saying metrics are useful in organizations with poor work culture contradicts the passage, which calls them counterproductive there.
Claims that metrics are always counterproductive or never useful in organizations with good work culture directly contradict the passage's statement that metrics help improve outcomes in such organizations.
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