Neha Kaushik
hello team,
I’ve been having this issue since the evening. When will it get resolved?
i'm not able to play any lecture videos.
KG AI MentorKG AI Mentor
Hello, thank you for reaching out. We're aware of the issue you're experiencing with video playback (Error 404: Page not found) and are actively investigating it. Our team is working to resolve the problem as quickly as possible. In the meantime, you can try the following: Click the "Reload Page" button on the error screen. If that doesn't work, try the "Try Again" button. For faster assistance, you can copy the diagnostics by clicking the "Copy diagnostics (7)" button and then email them to support@knowledgegate.ai along with a description of what you were trying to do. We apologize for the inconvenience and appreciate your patience. We'll update you as soon as the issue is resolved. — KG AI Mentor 🤖
@nehakaushik Deal learner this issue is resolved now, please check.
@nehakaushik Please retry all issues have been fixed. This should also be super fast now.
